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Wyndham Surabaya Hotel, Surabaya

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From53US$ /night
Check-in
02Apr2025Select date
Check-out
03Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl. Basuki Rahmat No. 67-73, Surabaya, Indonesia, 60271

Wyndham Surabaya is a 4.5-star luxury hotel located in the business district of Surabaya. It is conveniently situated within walking distance of major shopping areas like Tunjungan Plaza and local dining options at Eat n Eat food plaza. The hotel features 292 elegantly appointed rooms and suites, designed for comfort and modern convenience. Guests can enjoy various amenities, including a spa, outdoor pool, and a robust selection of dining options.

Location

Wyndham Surabaya City Centre is located a short walk from major attractions like the Sharp Bamboo Monument and Joko Dolog Statue. Guests have easy access to public transportation options and can utilize the hotel’s roundtrip airport shuttle service. The property is also situated near shopping centers and dining facilities, enhancing its appeal for visitors.

Rooms

The hotel offers 292 sophisticated rooms and suites with air conditioning, minibars, and LCD televisions. Each room provides comforts such as 24-hour room service and premium bedding. Many accommodations include laptop-friendly workspaces and a seating area for guests to relax. Private bathrooms are equipped with separate bathtubs and showers, alongside complimentary toiletries.

Eat & Drink

Dining at Wyndham Surabaya includes a variety of choices such as the Tangerine Restaurant, offering both Indonesian and international buffet menus. Guests can also enjoy lighter fare and refreshments at The Spa Café or the Lobby Bar. The hotel's dining options cater to diverse culinary preferences, providing a well-rounded experience.

Leisure & Business

For leisure, the hotel boasts an outdoor swimming pool, a well-equipped gym, and a health club, along with access to a sauna and hot tub. Business travelers can benefit from multiple meeting spaces, including a Grand Ballroom with a capacity for 1,000 guests theater-style. Additional amenities include complimentary wireless internet access and a business center.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Suite
Max:
2 persons
89 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
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Deluxe King Room Mobility accessible
Max:
2 persons
42 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
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Presidential King Suite
Max:
2 persons
283 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Center
Surabaya2300 ft
Airports
Juanda (SUB) 14.1 mi
Abdul Rachman Saleh (MLG) 54.1 mi
Train
Gubeng Train Station4000 ft
Pasar Turi Train Station Surabaya 1.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Elevator
  • Fire extinguishers

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Spa & Leisure

  • Outdoor swimming pool
  • Live entertainment
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Jl. Basuki Rahmat No. 67-73, Surabaya, Indonesia, 60271
Map view
Jl. Basuki Rahmat No. 67-73, Surabaya, Indonesia, 60271
Nearby
Church
Gereja Kristus Terang Dunia
400 ft
Market
Pasar Kedondong
1900 ft
Jl. Taman AIS Nasution
Taman Surabaya
1100 ft
Happy Family Center
800 ft
Restaurants
Dapur Desa
1500 ft
Jl. Basuki Rahmat 72
Le Cafe Gourmand
1700 ft
Jalan Pregolan No. 2
Noach Cafe and Bistro
1600 ft
Jl. Pregolan 4
Double Happiness International Restaurant
500 ft
Jl. Kombes Pol. M. Duriyat No. 47
Zangrandi Ice Cream
4500 ft
Jl. Yos Sudarso 15 Genteng
Imperial Kitchen Tujungan Plaza
800 ft
Jl. Jend.Basuki Rahmat No.8-12 Plaza West Tunjungan Plaza IV 5th Floor Unit 026-029

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Spacious Rooms
Friendly Staff
Minor Housekeeping Oversight
Limited Breakfast Variety
7.8/10
Very good
Rooms
8.2
Location
8.9
Service
7.8
Dining
7.0
Guest reviews
7.8/10
based on 11 reviews
8.1
8.1/10 based on 403 reviews
Jason
United States of America, June  2024
7.6/10

I had a wonderful stay at this hotel. The rooms were huge and comfy, with a nice bathtub and big shower, perfect for relaxation. The service was pretty friendly and decent with high hospitality, although there were some issues with professionalism and the capacity of the car park. The location was fantastic, just a 7-minute walk to Tunjungan Plaza, making it easy to explore Surabaya. The dining options had a nice variety, but the quality had gone down a bit. Overall, a great value for money experience.

Rooms
9.0
The rooms had a unique design and were very spacious and comfortable.
Service
7.0
The staff always greeted me with a smile and showed great hospitality.
Location
9.0
The hotel's location near Tunjungan Plaza was excellent for exploring Surabaya.
Dining
6.0
The dining options had a good variety, although the quality had declined somewhat.
Facilities
7.0
The facilities were decent, but there were some limitations due to the capacity of the car park.
John
United States of America, March  2024
7.6/10

I had a mixed experience at the hotel. The rooms were adequate and had basic facilities, but there was a hiccup with the housekeeping forgetting a hand towel once. The service was friendly and very helpful, although there were moments of inattentiveness among the staff. The location was strategic, near the biggest mall, but the hot weather made it a bit uncomfortable. The dining was good overall, with a nice variety of dishes available. The facilities were satisfactory but nothing extraordinary.

Rooms
7.0
The rooms were adequate and had basic facilities.
Service
8.0
The service was friendly and very helpful.
Location
8.0
The location was strategic, near the biggest mall.
Dining
8.0
The dining was good overall, with a nice variety of dishes available.
Facilities
7.0
The facilities were satisfactory.
Susan
United States of America, February  2024
6.8/10

I had a mixed experience at this hotel. The location is great, near the biggest mall in Surabaya, but my room wasn't ready upon arrival, and there was no early check-in. The service was very friendly and helpful, although the dining options were disappointing. The facilities were satisfactory, but some improvements could be made.

Rooms
7.0
My room was spacious and cozy, but it wasn't ready upon arrival.
Service
9.0
The staff was very friendly and helpful.
Location
8.0
The hotel is located near the biggest mall in Surabaya, which is convenient for shopping.
Dining
5.0
The dining options were not good at all, with limited varieties to choose from.
Facilities
6.0
The facilities were average, nothing exceptional.
Edward
United States of America, January  2024
8.2/10

The hotel is centrally located in Surabaya, offering spacious rooms with nice bathrooms. The service is exceptional, with attentive staff ready to assist in every way. The strategic location near Tunjungan Plaza is a definite plus, though the dining options could be more varied.

Rooms
8.0
The room I stayed in was spacious and well-designed, complete with a nice bathup.
Service
9.0
The service here is top-notch, with staff who are cool, communicate well, and go out of their way to help guests with any concerns.
Location
9.0
The hotel's location is very strategic, right in the heart of the city and close to the popular Tunjungan Plaza shopping center.
Dining
7.0
The dining options are good, offering a variety of Indonesian, Western, and Asian dishes, but could use more specific menu items.
Facilities
8.0
The hotel provides great facilities, including a small but nice swimming pool, making the stay comfortable and convenient.
Arthur
United States of America, December  2023
8.8/10

I had a wonderful stay at this hotel. The room on the 8th floor was good with a really nice pool and delicious breakfast. The room was spacious, clean, and nicely done, except for one small oversight with a hand towel. The most wonderful thing was the truly spacious, elegant room with a huge, beautifully carpeted bed.

Rooms
9.0
The room was spacious, clean, and nicely decorated. There was a minor issue with the hand towel missing once.
Service
9.0
The service was top-notch, especially from Mr Rizal and Mr Arief. They were very nice, willing to help, and the manager was always available. The staff was attentive, and the housekeeping did a good job, ensuring everything was in order.
Location
9.0
The hotel's location is very strategic in central Surabaya, within walking distance to Tunjungan Plaza, one of the biggest malls in Surabaya. Being near shopping areas and dining spots made it very convenient.
Dining
8.0
The dining experience was good overall, but there could have been more variety in the food options. The grilled fish was delicious, and considering it was included in the room price, it was a decent deal.
Facilities
9.0
The facilities were excellent, with amenities like room service, car hire, dry cleaning, laundry, and shuttle services available. The hotel offered a range of services to cater to guests' needs.
Spacious Rooms
Minor Housekeeping Oversight
John
United States of America, October  2023
8.4/10

My stay at the hotel was amazing! The room was incredibly spacious, much bigger than the usual hotel rooms, overlooking the pool and main street. It was not only spacious but also located in the city center, making it super convenient to visit all the attractions nearby. The room was large and correctly equipped with good bedding, ensuring a comfortable stay.

Rooms
9.0
The room was spacious and well-equipped with good bedding.
Service
8.0
The service was friendly and very helpful. The staff was polite and attentive to all needs, making my stay enjoyable.
Location
10.0
The location of the hotel was fantastic, right in the heart of the city center and within close proximity to most attractions. I could easily walk to Tunjungan plaza, the biggest shopping mall in Surabaya.
Dining
7.0
The dining experience was good overall, but it could use a bit more variety in the dishes offered. The breakfast had a few options, but more international dishes would be a great addition.
Facilities
8.0
The facilities were great, with a small but nice swimming pool available for guests to relax. However, the carpark was a bit small, leading to empty rooms at times due to low capacity.
David
United States of America, October  2023
9.0/10

I had an amazing stay at the hotel. The rooms were fantastic with rare bathtub amenities, although early check-in was not available. The service was top-notch, especially at the Sky Lounge and reception, where the staff were cool, kind, and excellent in communication. The location was perfect, making it easy to access various places in Surabaya, including the biggest shopping mall, Tunjungan plaza, just a walk away. The dining experience was good, offering a variety of Indonesian, Western, and Asian foods, though more international dishes could be added. Overall, a great value for money option in Surabaya.

Rooms
9.0
The no windows room was amazing, and having a bathtub was a rare and pleasant surprise.
Service
9.0
The staff were polite, cool, and well in communication at the Sky Lounge and reception, providing excellent support even for small inquiries.
Location
10.0
The hotel's location is right at the center of business activity in Surabaya, with easy access to various places like Tunjungan plaza, Surabaya's main street.
Dining
8.0
The dining at the Coffee House was complete, offering a variety of Indonesian, Western, and Asian dishes, although more international options could enhance the experience.
Facilities
9.0
The hotel offers great facilities to enhance the stay experience.
Nick
United States of America, August  2023
7.6/10

My stay at the hotel was quite pleasant overall. The rooms were well maintained and spotlessly clean, although there was a bit of a wait until the room was ready. The service, especially at the Sky Lounge, could have been more attentive, with staff often engaged in personal conversations. The location was convenient, being at the Surabaya city center, making it easy to explore the area. The dining experience offered a good variety of Indonesian, Western, and Asian foods mixed with continental options. The facilities were satisfactory, though improvements could be made in certain areas.

Rooms
8.0
My room was well maintained and spotlessly clean, providing a comfortable stay.
Service
7.0
While the service was polite, especially at the Sky Lounge, staff could have been more attentive and less engrossed in their own discussions.
Location
9.0
The hotel's location in the central area of Surabaya was a definite highlight, making it convenient for exploring the city.
Dining
7.0
The dining options offered a good mix of Indonesian, Western, and Asian cuisine, though there were some inconsistencies in service and availability.
Facilities
7.0
The facilities were decent, catering to basic needs, but some areas could use improvement for a more enjoyable stay.
Allen
United States of America, June  2023
8.2/10

The hotel is very strategically located, near one of the biggest malls in Surabaya, but not too close to Tunjungan Plaza, offering easy access to various locations. The rooms are amazing, spacious, and elegantly designed, with huge beds and beautifully carpeted floors, although the welcome wasn't as warm as expected. The service was generally polite and attentive, with minor incidents like constant laundry bell ringing at 9 am. The dining experience was excellent, with a variety of Indonesian and Western dishes worth trying.

Rooms
9.0
The rooms are truly spacious and elegant, with huge beds and beautiful carpets. A bathtub is also a nice addition.
Service
7.0
The service was polite overall, with minor inconveniences like repeated laundry bell ringing.
Location
8.0
The hotel's location is very strategic, offering easy access to various locations and being near the biggest shopping center in Surabaya.
Dining
9.0
The dining experience was fantastic, with a good selection of Indonesian and Western dishes.
Facilities
8.0
The facilities provided were great, with services like room service, housekeeping, and car hire available.
spacious rooms
uneven service
Edward
United States of America, May  2023
7.0/10

The hotel is centrally located in Surabaya, making it easy to travel all over and just a short walk to Tunjungan Plaza. The rooms were adequate with basic facilities and the pool was really nice. However, the service could be more attentive and the dining experience had gone down in quality. It’s a great option for those who want a convenient location.

Rooms
7.0
The rooms were adequate with basic facilities. The air conditioning was centralized with adjustable temperature.
Service
5.0
The service was not as attentive as I would have liked. Staff were often talking among themselves and not clearing empty plates promptly.
Location
9.0
The central location is a major plus for those looking to explore Surabaya easily and it’s just a short walk to Tunjungan Plaza.
Dining
6.0
The dining experience had gone down considerably in quality. However, the breakfast was still delicious with a mix of continental and Indonesian food.
Facilities
8.0
The facilities were decent overall. The pool was a standout feature and really enjoyable.
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Rooms and Guests2 Guests, 1 Room